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          明星經理人培養項目(2天面授+1次輔導)

           文章來源:石頓企管 時間:2020-01-16 17:02
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          明星經理人培養項目(2天面授+1次輔導)
          管理者并非天生,你也可以成為STAR!
          課程時間:2020年3月19-21日/蘇州
          課程費用:4980元/人(含教材,午餐及茶點)
           
          誰來參加?                                                                                                                                         
          * 剛升任3個月到1年的一線經理和團隊領導                                                                                          
          * 沒有系統地學習過領導力技巧的有1~3年管理經驗的經理或主管                                                              
          * 有意愿系統性學習管理技能的經理和管理者                                                                                          
                                                                                                                                                                     
          課程安排                                                                                                                                               
          * 6天(課上)加輔導跟進;總項目時間為6個月                                                                                     
                                                                                                                                                                     
          有何收獲?                                                                                                                                         
          * 在管理工作中厘清思路,確定角色與職責                                                                                              
          * 建立管理常規來提升自己的管理能力                                                                                                   
          * 組建團隊方法、人員的選配、有效激勵與下屬培育的技巧                                                                       
          * 高效會議                                                                                                                                         
          * 團隊文化的建設                                                                                                                              
          * 目標與績效管理                                                                                                                              
          * 團隊業務管理的辦法                                                                                                                         
          * 問題分析與解決以及工作流程優化方法                                                                                               
          * 學會持續提升自己與團隊的綜合能力                                                                                                   
                                                                                                                                                                     
          為何參加?                                                                                                                                         
          * 作為管理者,還是親力親為,累的要死要活                                                                                          
          * 希望提高自己的管理能力、成為高效管理者                                                                                          
          * 帶領團隊完成績效的乘法                                                                                                                  
          * 互動多、練習多                                                                                                                              
          * 貼近業務的案例,還有跟進輔導等著你!                                                                                              
                                                                                                                                                                     
          課程大綱                                                                                                                                               
          階段一:找到感覺                                                                                                                              
          DAY1&2                                                                                                                                               
          第一模塊:一線經理的管理角色與定位                                                                                                   
          * 公司對一線經理的期望                                                                                                                      
          * 成為一線經理對職業生涯的意義                                                                                                          
          * 小組討論:高效領導者VS 低效領導者                                                                                                
          * 一線經理的三大職責                                                                                                                         
          * 從個人貢獻者轉變成管理者的三個核心                                                                                               
          第二模塊:一線經理的時間管理                                                                                                             
          * 一線員工與一線經理的時間管理的區別                                                                                               
          * 漫游掛圖:在管理工作中,什么是重要的事?                                                                                       
          * 案例分析:小T的一天                                                                                                                      
          * 學員自檢:我的時間都到哪去了?                                                                                                      
          * 時間分析法                                                                                                                                     
          * 四象限法,你真的用對了么?                                                                                                             
          * 聚焦的力量                                                                                                                                     
          * 價值2.5萬的時間管理方法                                                                                                                
          * 如何用筆記本提升工作效率?                                                                                                             
          第三模塊:管理常規                                                                                                                           
          * 什么是管理常規?                                                                                                                           
          * 小組討論:認識管理常規                                                                                                                  
          * 管理常規最大的挑戰                                                                                                                         
          第四模塊:目標管理                                                                                                                           
          * 學員互動:先有目標還是先有工作?                                                                                                   
          * 團隊績效四維度                                                                                                                              
          * SMART原則                                                                                                                                    
          * 小組討論:目標分不下去,怎么辦?                                                                                                   
          * 案例研討:為什么要制定清晰的目標?                                                                                               
          * 根據團隊目標制定達成策略                                                                                                               
          * 目標分解法                                                                                                                                     
          * 策略篩選法                                                                                                                                     
          * 從策略到個人計劃                                                                                                                           
          第五模塊:一線經理招人的幾個問題                                                                                                      
          * 問題一:什么使得團隊的績效不同?                                                                                                   
          * 問題二:人不夠用,怎么辦?                                                                                                             
          * 問題三:我的團隊需要什么樣的人?                                                                                                   
          * 招人的三大標準                                                                                                                              
          * 問題四:面試是雙向選擇                                                                                                                  
          * 集體面試法                                                                                                                                     
          * 問題五:千挑萬選剛入職怎么又要走?                                                                                               
          * 活動:建立三人小組                                                                                                                         
                                                                                                                                                                     
          階段二:突破難點                                                                                                                              
          DAY3&4                                                                                                                                               
          第一模塊:以身作則                                                                                                                           
          * 名人故事:甘地戒糖                                                                                                                         
          * 案例分析:為什么下屬不按章辦事?                                                                                                   
          * 怎樣做到以身作則?                                                                                                                         
          * 了解自己的行為對他人的影響                                                                                                             
          * 言行一致                                                                                                                                         
          * 行言一致                                                                                                                                         
          * 時間精力分配                                                                                                                                  
          第二模塊:了解現狀 共同計劃                                                                                                             
          * 活動:達成業務目標時,你遇到哪些困難?                                                                                          
          * 小組討論:從關注圈到影響圈                                                                                                             
          * 管理業務四步法                                                                                                                              
          * 管理從計劃開始                                                                                                                              
          * 小組討論:小明的新工作VS英俊的苦惱                                                                                             
          * 信任方程式                                                                                                                                     
          * 提升信譽度                                                                                                                                     
          * 加強可靠性                                                                                                                                     
          * 增強親近程度                                                                                                                                  
          * 降低自我取向                                                                                                                                  
                                                                                                                                                                     
          第三模塊:帶領下屬 創造績效                                                                                                             
          * 業務能力提升對業務管理的影響                                                                                                          
          * 名人故事:終生學習                                                                                                                         
          * 傾聽下屬的聲音:TA希望你做什么從而幫助TA完成業務目標?                                                              
          * 從團隊需求:找到瓶頸,掃除障礙                                                                                                      
          * 從公司需求:跟隨戰略,預先提升                                                                                                      
          * 從市場需求:成功領導者的八項核心能力之業務前瞻性                                                                           
          * 活動:制定個人發展計劃                                                                                                                  
          * 帶教新人                                                                                                                                         
          * 不會帶人,你就自己干到死!                                                                                                             
          * 帶教新人四步法                                                                                                                              
          * 情景模擬:你會怎么教?                                                                                                                  
          * 激勵員工                                                                                                                                         
          * 人類基本需求2.0                                                                                                                            
          * 學員分享:印象最深刻的激勵故事                                                                                                      
          * 案例分析:西南航空的案例給你什么啟示?                                                                                          
          * 激勵的7種方法                                                                                                                              
          * 績效面談                                                                                                                                         
          * 案例研討:績效面談有哪些問題?                                                                                                      
          * 頭腦風暴:績效面談的步驟                                                                                                               
                                                                                                                                                                     
          第四模塊:關注過程 確保結果                                                                                                             
          * 案例分析:檢查的是過程還是結果?                                                                                                   
          * 根據KPI檢查進度,適時調整計劃                                                                                                      
          * 提供反饋更好的達成目標                                                                                                                  
          * "情行影"反饋模型                                                                                                                            
          * 正面反饋和建設性反饋                                                                                                                      
          * 學員現場練習:"情行影"反饋                                                                                                              
          * 反饋6個注意要點                                                                                                                           
          第五模塊:復盤總結 不斷提升                                                                                                             
          * 案例分析:聯想進步的大秘訣                                                                                                             
          * 為什么要復盤?                                                                                                                              
          * 復盤的好處                                                                                                                                     
          * 案例研討:提煉復盤四步法                                                                                                               
          第六模塊:會議管理                                                                                                                           
          * 高效會議之組織會議                                                                                                                         
          * 會前準備                                                                                                                                         
          * 要開會VS不要開會                                                                                                                         
          * 開會的目的和目標                                                                                                                           
          * 誰該參加這次會議-8/18/1800法則                                                                                                     
          * 兩個工具:會前策劃清單和會議議程                                                                                                   
          * 按部就班                                                                                                                                         
          * 5種會議和5個角色                                                                                                                         
          * 小組討論:如何開好不同類型的會議?                                                                                               
          * 5個角色及其職責                                                                                                                            
          * 延時的預防及處理                                                                                                                           
          * 大家參與                                                                                                                                         
          * 共識、行動                                                                                                                                     
          * 如何寫好會議紀要                                                                                                                           
          * 落實跟進                                                                                                                                         
          * 高效會議之參與會議                                                                                                                         
          * 領導對參與者的期望                                                                                                                         
          * 提前準備 體現價值                                                                                                                           
          * 參與會議的黃金法則                                                                                                                         
          階段三:共攀高峰                                                                                                                              
          DAY5&6                                                                                                                                               
          第一模塊:情緒管理                                                                                                                           
          * 案例分析:這個簍子有多大?                                                                                                             
          * 你的情緒會產生什么樣的影響?                                                                                                          
          * 發現你的情緒按鈕                                                                                                                           
          * 穿越情緒按鈕--情緒管理的ABCDE法                                                                                                 
          * 小組研討:下屬挑戰我時,我是什么樣子?                                                                                          
          * 案例分析:從情緒到解決問題                                                                                                             
          * 從被情緒控制到掌控情緒                                                                                                                  
          第二模塊:教練式輔導                                                                                                                         
          * 回顧"情行影"反饋                                                                                                                           
          * 績效反饋的八要八不要                                                                                                                      
          * 什么是教練式輔導?                                                                                                                         
          * 輔導≠解決問題                                                                                                                               
          * 教練式輔導有什么好處?                                                                                                                  
          * 什么時候不適合輔導?                                                                                                                      
          * GROW模型                                                                                                                                     
          * 輔導的能力和技巧                                                                                                                           
          * 積極聆聽                                                                                                                                         
          * 提問                                                                                                                                                   
          * 適時提建議                                                                                                                                     
          * 鼓勵執行                                                                                                                                         
          * 管理輔導的流程                                                                                                                              
          * 大型練習:輔導角色扮演                                                                                                                  
          * 觀看視頻 分析要點                                                                                                                           
          * 分組練習 輔助工具--觀察員的檢查清單和紀律表                                                                                  
          * 練習回顧                                                                                                                                         
          第三模塊:打造高績效團隊文化                                                                                                             
          * 團隊文化的作用                                                                                                                              
          * 心理學案例分享:猴子與團隊文化                                                                                                      
          * 團隊績效的影響因素                                                                                                                         
          * 案例:華為文化                                                                                                                              
          * 高績效團隊文化                                                                                                                              
          * 高績效經理的分享                                                                                                                           
          * 小組討論:高績效文化的特征                                                                                                             
          * 練習:規劃自己團隊的文化                                                                                                               
          * 團隊文化的建立                                                                                                                              
          * 用行為將文化落地                                                                                                                           
          * 建立文化的案例分享                                                                                                                         
          第四模塊:跨部門協作與溝通                                                                                                               
          * 跨部門協作為什么這么難?                                                                                                               
          * 心智模式                                                                                                                                         
          * 旅鼠效應                                                                                                                                         
          * 角色哈哈鏡                                                                                                                                     
          * 部門間難協作的原因分析                                                                                                                  
          * 部門間的溝通與合作                                                                                                                         
          * 發現、確認共同的目標                                                                                                                      
          * 建立相互間的信任                                                                                                                           
          * 提高跨部門溝通效果                                                                                                                         
          * 常見的溝通錯誤                                                                                                                              
          * 從觀察到的事件到溝通                                                                                                                      
          * 認識清楚誘發事件和自己的結論                                                                                                          
          * 如何減小自己的認識偏差                                                                                                                  
          --自我反思,自我批駁,檢查自我對話:左半頁法則                                                                                  
          * 探詢對方的看法                                                                                                                              
          * 分享你的看法                                                                                                                                  
          * 協作會談                                                                                                                                         
          第五模塊:工作流程優化四步法                                                                                                             
          * 流程是個什么鬼?                                                                                                                           
          * 流程優化的好處                                                                                                                              
          * 什么時候需要流程優化                                                                                                                      
          * 流程優化四步驟                                                                                                                              
          * 分解工作                                                                                                                                         
          * 提問細節5W1H                                                                                                                              
          * 開發新方法                                                                                                                                     
          * 應用新方法                                                                                                                                     
          * 流程優化的四個原則--ECRS                                                                                                              
          * 應用練習                                                                                                                                         
                                                                                                                                                                     
                                                                                                                                                                     
          跟進輔導流程                                                                                                                                     
          * 課前輔導                                                                                                                                         
          針對學員上級的免費線上課程,集中線上輔導,介紹學習內容和學習過程以及上司的角色和作用,幫助學員上級完成對學員的輔導跟進。                                                                                                                                                
          * 在崗輔導                                                                                                                                         
          1. 學員通過完成每個階段的課后作業,發現從"知"到"行"的問題                                                                  
          2. 輔導學員上級跟進輔導:                                                                                                                 
          * 知悉階段學習內容;                                                                                                                         
          * 理解課后作業要求;                                                                                                                         
          * 傳授跟進輔導要點                                                                                                                           
          3. 學員上級在工作中對學員進行輔導,實現知識與實踐相結合,促使行為改變                                              
          4. 學員上交課后作業,講師或顧問進行評審和指導。                                                                                 
                                                                                                                                                                     
          明星經理人講師團構成                                                                                                                         
          * 講師多元構成,優勢互補;                                                                                                               
          * 10年以上管理經驗,3年以上培訓經驗                                                                                                
                                                                                                                                                                     
          明星經理人部分講師                                                                                                                             
          李仁根  Ph.D.  專家講師                                                                                                                          
          曾任職可口可樂公司20年,任全球領導力發展總監,全球供應商多元化經理、創辦"可口可樂大學"(中國)等。早年獲得最早提出ADDIE模型的美國佛羅里達州立大學哲學博士(教學系統)。                                                          
          蔣蕓  心理學碩士,全職講師                                                                                                                
          曾任世界500強企業知名企業華北區區域經理、大區經理,培訓經理、高級內訓師等職務,同時具備近十年的企業內訓和咨詢經驗,為華東各行業公司進行過培訓和顧問咨詢,其中包括零售行業、醫藥行業、傳媒、銀行、制造業等。   
          金女士  工學學士,資深講師                                                                                                                 
          前可口可樂大學學習與發展經理,20年的培訓管理、開發、授課的經驗。專注于領導力發展,客戶涵蓋了不同的行業,包括快消業、零售業、制造業等 。早年上海交大畢業后曾任教于高校,后加入可口可樂經過嚴格的系統訓練轉型為企業培訓從業者。                                                                                                                                                          
          Steven先生 MBA,資深講師                                                                                                                
          現任某上市公司企業大學副校長,曾任歐姆龍大區經理,西門子銷售經理。懂業務懂專業的HR實戰專家,近年在學習發展體系建設與學習項目設計上收獲頗豐。                                                                                                         
                                                                                                                                                                     
                                                                                                                                                                     
                                                                                                                                                                     
           
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